Overview

The Execute Flow API enables third-party platforms to trigger specific workflows within the CXF system. It enables external applications to execute flows within CXF through interactions with the GraphQL Apollo Server instance. This documentation provides detailed instructions on performing flow executions and interacting with the GraphQL executor.

The purpose of this API is to trigger the execution of a predefined flow, facilitating seamless integration with third-party platforms.

The document outlines the process of invoking the Execute Flow API from a third-party platform, using Amazon Connect as an illustrative example. This workflow entails configuring contact flows, Lambda functions, and the Execute Flow API to execute specific actions based on user input during a call.